At UniquePhotoboth, we value your trust and aim to maintain complete transparency in all transactions. This refund policy explains the conditions under which refunds may be issued for services or products provided by our company.
Refunds are considered only under the following circumstances:
• If the client cancels within 48 hours of payment and no work or booth setup has started, a partial refund may be granted.
• No refunds will be issued once any service has been delivered, a booth is shipped, or a milestone has been approved.
• All advance payments are non-refundable unless the cancellation is initiated by UniquePhotoboth.
Services like booth rentals, Slomo Booth videos, or ongoing monthly services (e.g., maintenance or content creation) are non-refundable. Cancellations must be requested at least 7 days prior to the event date or next billing cycle to avoid future charges.
If UniquePhotoboth is unable to deliver or continue a booked service due to internal issues (such as equipment unavailability or staff constraints), the client will receive a full refund within 7 working days.
For any refund or billing concerns, please contact us at support@uniquephotoboth.com. We strive to resolve all disputes fairly within 10 business days.
UniquePhotoboth reserves the right to modify this refund policy at any time without prior notice. Clients are encouraged to review the policy before booking a new service.
This policy ensures fairness and protects both our clients and the team’s time and effort. Thank you for your understanding and cooperation.